Roto-Rooter of Charleston
More people depend on Roto-Rooter than any other company for residential plumbing and drain cleaning services.
Homeowners trust Roto-Rooter for all of their installation, repair and replacement needs including: sewers and drains, faucets, sinks, toilets, showers & tubs, waterlines, pipework, disposers, dishwashers, water heaters and septic tanks.
Roto-Rooter is the company to call for any commercial plumbing work, drain cleaning, high-pressure water jetting, underground leak and line detection, video camera pipe inspections, grease trap and liquid waste pumping, backflow protection, automated drain care programs and pipe repair and replacement
To achieve and maintain unparalleled quality as measured by customer satisfaction.
To provide the highest quality service and equipment available.
We are committed to excellence in all that we do. As our reputation for excellence increases, so will our profitability and growth.
Each employee will strive to achieve 100% customer satifaction at all times; for our customer is not dependent on us....we are
dependent on our customer.
Our customers are all those, both inside and outside the company, we do business with.
To be friendly, courteous, and honest in all relationships. To treat others as we like to be treated. To listen carefully, ask questions, and determine what the customer wants.
To deliver products and services that will ultimately exceed our customer's expectations.
To be perceived buy consumers and
peers as the leader in providing quality indoor comfort. To be the best in all that we do, there is no room for second place.
To never forget our humble beginnings and to always remember that we are where we are because our original goal was quality,service, and honesty beyond compare.